DATA RECOVERY SERVICES


There is nothing more catastrophic in the world of technology than losing your data. Years of financial records, hundreds of pictures, important client communications can all be lost in an instant should the worst case scenario happen. When disaster strikes, Southwest Computer Solutions, Inc. can help! Our extensive data recovery capabilities result in 99% success rate for recovering important files, pictures, and financial information regardless of the circumstances through which your data was lost. In most cases, data is recoverable relatively easily. Many times when a computer experiences hardware failure, the drive itself remains functional and in-tact. In these cases the drive can be removed from the chassis, attached to another computer, and the data simply extracted to alternate media. In other cases where the hard drive itself is damaged, data can still be recovered by sending the device to a specialized data recovery lab for extraction service. Southwest Computer Solutions, Inc. is an authorized reseller for Ontrack Data Recovery services, whose recovery capabilities reach far beyond simply migration. Hard drives can be re-assembled and re-constructed in their clean room to maximize recovery potential.
 

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239-571-0575

DATA PROTECTION TIPS

  • Store computer equipment in a safe environment. Your customer’s computer should be in a dry, cool, controlled environment that is clean, dust-free and secluded.
  • Customers should backup their data regularly. Back up data at least once a week with reliable tapes or other storage devices, always verifying that the correct data is backed up.
  • Use an uninterruptible power supply (UPS). In the event of a surge of electricity or lightning strike, an uninterruptible power supply protects the computer from becoming damaged. In addition, a UPS has a battery backup that keeps the computer running, allowing customers to save the data and avoid data loss. If UPS is not a viable solution, a surge protector is also a good investment.
  • Run a virus scan regularly and update it four times a year. Computer viruses are one of the worst enemies to data protection. Good anti-virus software tests their system for sequences of code unique to each known computer virus and eliminates the infecting invader.
  • Be aware of strange noises. Should your customers hear strange noises or grinding sounds, they should turn off their computer immediately and call an expert. Further operation may damage their hard drive beyond repair.

TIPS FOR SUCCESSFUL DATA RECOVERY

There follows a number of tips for safeguarding data against additional damage in the event of data loss. Perhaps the most important tip is to never assume that data is irrecoverable. Professional data recovery services offer the expertise and tools required to recover data quickly and successfully.

PHYSICAL DAMAGE

Physical damage can manifest itself in many forms including clicking, grinding, spinning or other strange noises. If your customer suspects physical damage, these tips can help reduce further data loss:

  • Do not shake, disassemble or attempt to clean any hard drive or server that has been damaged - improper handling can jeopardize the data recovery process
  • Never attempt to operate any visibly damaged devices
  • Turn off computer immediately - further operation may damage data beyond repair
  • Do not use recovery software since it may destroy what was otherwise recoverable data
  • Do not place a fire-damaged drive in refrigerator to cool media and do not try to remove hard drive - ship entire computer for recovery
  • Never attempt to dry water damaged media by exposing it to heat. Instead, place the media in a container that will keep it damp before shipping

Physical damage, no matter what the cause, requires clean room attention.

NON-PHYSICAL DAMAGE

  • Users may see messages such as “No OS found”, “Corrupt Volume” or may simply be missing files and folders
  • Shut the computer down immediately.  The longer a damaged hard drive is left running, the more data that can be irretrievably lost
  • Do not run “CHKDSK” or “VRepair”


 

CALL 239-571-0575 OR EMAIL INFO@SW-COMPUTERS.COM FOR MORE INFORMATION.